Lebanese International University

Bachelor of Business - Management Information Systems GPA - 3.65 • Sep 2019 — Feb 2023 • Sana'a, Yemen

  • Google Developer Student Clubs Team Lead (2021-2022)
  • Google Developer Student Clubs Non-Technical Team Lead (2020-2021)

Fort Lee High School

High School Diploma, Academy of Finance • 2010 — 2014 • Fort Lee, NJ, USA

  • Academy of Finance (2011-2014)
  • Senior Class Vice-President (2013-2014)


Yemen Kuwait Bank (YKB)

Electronic Payments Officer • Mar 2023 — Present • Sana'a, Yemen

  • Conducted research on electronic payments and proposed ways to introduce and develop them
  • Evaluated the feasibility of electronic payment services, including the financial and profitability aspects
  • Designed and prepared surveys to evaluate electronic payment services based on quality indicators
  • Proposed improvements and developments for electronic payment services based on studies and evaluations
  • Communicated with external companies providing electronic payment services to obtain service requirements

Yemen Kuwait Bank (YKB)

Cards Officer • Nov 2022 — Mar 2023 • Sana'a, Yemen

  • Managed internet card inventory to ensure sufficient stock is available to meet customer demand.
  • Issued and reloaded internet cards for customers in a timely fashion using the main system and emergency system in case the primary system was offline to ensure uninterrupted service.
  • Monitored and analyzed card usage patterns to identify potential areas for improvement or optimization.
  • Reviewed customer transactions when necessary to help resolve any questions or issues related to their card usage.
  • Processed customer chargebacks for fraudulent purchases.
  • Communicated effectively with third-party providers of the cards service to ensure smooth and seamless customer experience.
  • Supported bank branches and customers directly by answering questions about how to use the card and its features.
  • Collaborated with other departments in the bank to resolve customer inquiries and complaints related to the card service.

YottaGate Ltd.

Technical Documentation Specialist • Aug 2022 — Nov 2022 • Sana'a, Yemen

YottaGate Ltd.

Technical Documentation Intern • Feb 2022 — Jul 2022 • Sana'a, Yemen

  • Prepare, review, revise, and maintain technical documents, including software engineering, system operations, testing, and user documentation.
  • Gather and analyze technical and product information from various sources to document new or changing product functionality.
  • Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
  • Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.
  • Maintain a library of application documentation, cataloging it for internal and/or external use.
  • Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring a consistent "look and feel."

Freelance, Self-employed

Wordpress Developer • May 2018 — Aug 2018 • Remote

Developing a WordPress Travel/Food blog with a social media plan.

Website Development:
  • Created a full WordPress site (Not including the website theme)
  • Edited and reviewed all content that was published as an editor and to unsure proper SEO guidelines
  • Ran and managed Google Analytics with creating a goal and how to achieve them
  • Manage Google/Bing webmaster
  • Insured proper Page ranking and site performance per general practices (e.g CDN, browser caching, server caching)
Social Media:
  • Created Facebook Business Manager Account and linked domain and Facebook Page together.
  • Created online Facebook/Instagram ads for the Page
Managed the domain and email system.
* Including maintenance work as needed beyond scope of the contract

University of Nottingham Malaysia

Corporate Marketing Student Intern • Jun 2016 — Jan 2017 & Jun 2015 — Dec 2015 • Semenyih, Malaysia

General Responsibilities:
  • Develop e-forms, using Microsoft Webparts360 AppStudio
  • co-ordinate with the different schools/departments in their digital/physical marketing needs and provide them with proper training in Social Media Etiquette
  • Support marketing staff in any tasks needed
  • Liaise with the different external parties concerning Google Ads and Facebook Ads, in support of the University goals
Website Responsibilities:
  • Contribute where appropriate and as necessary to the development of relevant content on the University website
  • Ensuring that users conform to corporate guidelines on web implementation
  • Working with Google Analytics to monitor the effectiveness
  • Trained relevant University staff in the use of the Content Management System Contensis CMS
Social Media Responsibilities:
  • Contribute where appropriate and as necessary to the development of relevant content on social media channels
  • Create, manage, and follow up on content posted on FB, Instagram, Twitter, LinkedIn, and internal channels
  • Facebook: Implemented Facebook Business Manager, to merge all University Pages (different Faculties, Schools, and Departments) under the marketing umbrella. While letting the various parties still manage their pages
  • Twitter: Implemented the use of Tweetdeck and live-tweeting during events
  • LinkedIn: Created content for significant events and milestones
Other Responsibilities:
  • HTML emails (Marketing and Internal/External Newsletters)
  • Press Releases and Media Handling
  • Involvement with relevant University projects
  • Coordinate marketing/communications visits (general, video, photography)
* Including freelance work as needed beyond scope of the contract as season or project-based

Fort Lee Public Schools

Fort Lee High School Library (Student Helper) • Sep 2011 — Jun 2014 • Fort Lee, NJ, USA

  • Managed the process of digitization of old yearbooks
  • Respond to several questions by patrons of the library regarding the locations of books while providing customer service about any questions regarding the library and the surrounding area
  • Refer students to the appropriate section of the library depending on their request to keep the flow of students smooth
  • Pull books from the stacks, label them, and organized them for patrons of the library to receive their requested books swiftly

KAB Computer Services

Customer Service Representative/Technician • Jun 2013 — Sep 2013 • Palisades Park, NJ, USA

  • Worked as a Tier-II Technician & Customer Service Representative (CSR)
  • Communicate with clients and help them with invoices, services needed, and basic technical support.
  • Manage the team on what jobs needed to be done and where.


Yemen Art Base

Information Technology Project Coordinator • May 2021 — Present • Sana'a, Yemen

Google Developer Student Clubs - Lebanese International University

Team Lead • Jul 2021 — Jul 2022 • Sana'a, Yemen

I was selected by the Google MENA team to be the GDSC Team Lead for my university throughout the 2021-2022 academic year. In this position, I will conduct various and numerous workshops related to software development, the Google Cloud Platform, resume building, and much more. Some of my accomplishments so far:
  • Managed and organized multiple events with other GDSC Chapters in Yemen
  • Collaborated with other GDSC MENA chapters
  • Organized events with an average reach of 100+ live participants

Google Developer Student Clubs - Lebanese International University

Non-Technical Team Lead • Aug 2020 — Jul 2021 • Sana'a, Yemen

As the technical team lead I am responsible for the team composed of:
  • Event Coordinator
  • Public Relations Coordinator
  • Marketing Coordinator
  • Designers
Part of my responsibilities was:
  • Manage all social media platforms
  • Managing all Content and Public Relations duties for the Club.
  • Collaborate with external parties (Speakers, other GDSCs', GDG Sana'a, etc) & internal parties (University staff, other clubs)
  • Collaborate with the technical team on current and future projects.
Extra Projects:
  • Helped in the creation of the chapter website (
  • Transitioning the website from plain HTML/CSS/JS into a static site using Jekyll and making it open source (License AGPL V3) for other GDSCs' to use worldwide

University of Nottingham Malaysia

Student Ambassador • Sep 2015 — Jun 2016 • Semenyih, Malaysia

As a Student Ambassador for Yemen, and also the Secretary for the International Students' Bureau (ISB). Responsibilities include but were not limited to:

As an Ambassador:
  1. Be responsible for organizing International Student Bureau sanctioned events and activities;
  2. Be responsible for the inclusion and cross-cultural integration of communities at UNMC;
  3. Be responsible for liaising with Cultural & National Societies and/or communities about events, collaborations, welfare matters, and any other relevant areas of concern;
  4. Develop feedback mechanisms, in line with International Student Bureau working procedures, between the International Student Bureau and the respective communities;
As a Secretary:
  1. Responsible for the booking and notification of meetings; proper maintenance of all records of meetings and decisions, and the safe custody and archiving of minute books, correspondence, and all registers.
  2. Directly be responsible for maintaining minutes of meetings of the Executive Committee and publishing them for public reference.


Primary Developer & Maintainer • July 2021 — Dec 2022

Converted a theme that the client had from plain HTML/CSS to a fully functional Jekyll theme.

Maintainer • May 2021 — Present

Primary Developer & Maintainer • Sep 2020 — July 2021


Google Developer Student Clubs

Mentor • July 2022 — Present

Licenses & Certifications

Google IT Support Specialization

Coursera — Google • May 29, 2022

Credential ID: 2QFXHN2HXM7C (


EnglishNative proficiency

ArabicProfessional working proficiency

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